Common Issues
Solutions to frequently encountered problems and errors.
Deployment Issues
Build Failed: Dockerfile Not Found
Problem: Docker build fails because Dockerfile is missing or in wrong location.
Solution:
- Ensure Dockerfile exists in repository root directory
- Check repository branch is correct
- Verify Dockerfile has correct name (case-sensitive: Dockerfile, not dockerfile)
Application Not Responding
Problem: Application is deployed but not accessible or returning errors.
Checklist:
- Verify container port matches application configuration
- Check application logs for errors
- Ensure environment variables are set correctly
- Verify health check endpoint is responding
- Check DNS configuration for custom domain
Insufficient Balance
Problem: Deployment fails or application stops due to insufficient balance.
Solution:
- Top up your balance via Top Up page
- Monitor usage in Billing tab
- Set up balance alerts (if available)
Performance Issues
Slow Response Times
If your application is responding slowly:
- Check CPU/Memory usage - upgrade package if hitting limits
- Review application logs for bottlenecks
- Ensure proper database connection pooling